Thursday, July 23, 2009

Friday 17 July

Knotted stomachs! Wish the presentations can be over and done with!
Theme:
The way ahead
Kay Raseroka spoke from the heart to my heart – I am a librarian and I make a difference. Re-invent African Librarianship.
-Puleng Kekana painted a picture of Liraries in SA as seen by the DAC. Serious issues have been adressed – DAC know what is going on and trying to solve problems. Also good to see successes.
-Christine Stilwell pointed the way forward for libraries in SA with a Delphi study done at UKZN. 9 recommendations were made eg. Holistic approach, funding, ICT infrastructure, education and training, culture of reading, role for LIASA, social exclussion, new direction – “new language”, distribute access to information. Made us realise the power of LIS professionals. Workshopped main issues.
The afternoon was a great success and all the groups performed well. It was very interesting to hear what each one had to say and questionnes were asked and answered. The panel of distinguished “judges” kept us on our toes.

The gala dinner was a proper closure to a memorable two weeks. Thanks to each and everyone who made this a great experience

Thursday 16 July

Program:
Monica Hammes (Assistant Director: Quality assurance and Open Scholarship, UPLS)
Quality Assurance: It is important in any organisation. Someone should take responsibility for this – client have a right to quality service.
Hilda Kriel (Deputy Director: Client services & Operations, UPLS)
Client Services: Needs analysis.
Ria Groenewald (Digitisation Co-Ordinator, UPLS)
Digitisation: State of the art equipment!
Heila Pienaar (Deputy Director:E-strategy and E-research enablement, UPLS)
Instituional repositories, research & e-research: We do it on a much more subdued scale.
Could we visit UP to actually see all this?

Carol Slater (Director UKZN Provincial Library Services)Provincial Library Perspective
Karlien de Klerk (Deputy Manager: Library services nelson Mandela Bay)Metropolitan library perspectives
It was great to get an idea of what everyone is doing. “…nobody told me that…”

We work in an ever changing environment – it is never boring

Dinner speaker: Ellen Tise (Senior Director US, IFLA President elect)
Inspirational. Opportunies come your way - grab it. Kay Raseroka joined us for dinner

Wednesday 15 July

Speechless
Program:
Sean Moodley (Trustee: Desmond Tutu Diversity Trust)
Multi-Culturalism and the diverse workplace
Thought provoking statements – I do not always agree, but it made me think about a very important aspect of our society and workplace.
Visit to Constitutional Hill, Court and Library
Emotional! Symbolic elements. Great Artworks. Impressive tour guide. Pity the library was not open. I am so moved by all the experiences today!
People do terrible things to each other - I still choose to believe that there is good in all of us.

Tuesday 14 July

Ronel Rensburg (Dept. of Marketing and Communication Marketing, UP)
Marketing, Branding & effective communication
This full morning session deals with a topic all librarians need to take note of. Marketing or our profession, our services and ourselves is very important and should be done at every opportunity. Definitions and theory are mixed with real life examples and put into context of libraries. The 21 steps in setting up a campaign or programme is discussed and the applied by the 5 groups within a library setting.
Karin Kitching (US Embassy)
Advocacy – locating libraries on the radar screen
Defines Advocacy and give ideas on how the library can advocate their profession and services.
Robert Moropa Talks about the implementation of leadership and advocacy in his library in a higher educaton environment.
Rene Schoombee Talks about taking opportunities and advocates being a librarian and promoting Public/School library services. She is passionate about what she does. Librarian of the year 2007.
Dinner Speaker: Dr. Raymond L Brown (Political counselor, US Embassy)Encounter of pres. Barack Obama’s rise to fame and politics in the US. Had to put on my American ears to be able to understand what he was saying.

Monday, 13 July

The best of times and the worst of times…
Program:
Peter Tobin (GIBS)
Using narratives to grow organizational capital.
This was a pleasant discussion (we participated) with appropriate examples of what a narrative (story) is, how to compile a narrative, how to use it to develop human capital (knowledge) and at the very end a Narrative implementation checklist was given – see handout of slides.
Marietjie Schutte (UP)
Back to planet earth with over a hundred slides on Knowledge management. I will read this again – it looks logical and systematic. If you have a good quality information system in place it can be used for your Knowledge Management initiative. Technology is used as a tool for KM. After an hour of putting Trust into perspective I am convinced knowledge transfer cannot take place without it. I am so thankful for the tea break and brandy cakes….
Judy Sandrock Fostering communities of practice Now I know – heard this buzzword on several occasions and did not comprehend what this is. Read her book: Art of managing knowledge - a practical guide. You need to form communities of practice in your organization in order to extract the tacid knowledge from employees – should be groups that form spontaneously with a leader who is passionate about a specific subject, a facilitator willing to learn about the subject and about 3 core members who also have an interest and passion for the subject. In smaller groups where TRUST is high sharing can take place – keep track (archive) the knowledge gathered for future use. Communities of practice have a shelf life and will dissolve once the common goal have been met.
Ann de Boer
HBDI
Nothing can prepare you for this session – not even the questionnaires we had to complete before the start of this academy….I cannot possibly sum up all of the learning that was done in 3 hours - in a fun and interactive way. We got to know ourselves and our colleagues much better and understand that it takes all sorts of personalities to get the job done. In our group of 20 are mostly green and red people. I am as emotional as they come (especially under duress) and need to work a lot on my blue! and less on my green personality – yellow is sufficiently present. Leaders should be well developed in all four sectors of the brain. This was as much fun as Pomoja.
Dinner speaker: Premilla Hamid gave an inspiring encounter of her rise to being General Manager: Public Affairs of Anglo American SA. You should always try your best and set the bar higher than expected and take all staff member along. Be yourself! You can do anything if you apply yourself to it – take the opportunities!

Sunday 12 July

Glorious day to be outside. Do washing and organize all the paper in my academy bag. Go through program and see what needs to be done. Try to update my blog – but decided to type it all in word en then copy and paste to the blog as the network connection is not stable in our room. Group discussion in the evening – we are doing so well. We have different strengths in our group and I suspect we are having fun putting our assignment together.

Saturday 11 July

Group work on the morning menu for Assignment 3. We got our act together and want to do as much as possible – we realise there is very little time during the week.

Friday 10 July

Program:
Willem Punt
Ethical organization
This session surprised me as I was dreading a whole morning of ethics…philosophy…Very relevant issues were raised and all of us participated in lively discussions on different ethical issues facing us in our profession.
Visit to the National Library
Less talking and more walking… What a state of the art facility and open to the public. I was wondering about their network speed if the 350 computers were used by patrons – are the staff able to work?
To Do: Visit the National Library with my family, encourage colleages to visit.

Thursday 9 July

Program:
Joe Moalusi
Maximising Human capital

People are basically good, they want to do the right things, they want to bacome part of something great, people want to be recognised and rewarded, find a way to light a fire within employees, today's employees are looking for employment environments that will take them beyond the mundane - Herman R and Fioia J.
With these business models and Anderson's approach to human capital management we can be aware of our colleagues value and respect them as people. Theory made into practive with very relevant case studies.
Johannes Cronje (Dean: Faculty of informatics and design, CPUT)
Innovations and thinking outside the box for SA libraries
From "Knowledge of collection to knowledge of connection".
As "diverger" I now know why i find it hard to put my ideas into practice - need someone to assist with planning and doing. This was a fun session with lots of interactivity - Creative!
See session by Ann de Boer

Dinner Speaker: Coenie de Villiers (Brandwealth)

Wednesday 8 July

This was a fun day. Venue was changed (don’t know if they anticipated the noise a shush of librarians can make)

Program:
Johan Greeff (Treetops founder)
Dynamic organization

With practical exercises, entertaining and, o so close to the bone, videos the concepts of strategy, change management, organizational culture, Leadership style (re – affirming) and team effectiveness was explained. We experienced how our own teams operated.Ask questions and be sure you know what the common vision is before you act – take everyone along.Being a cat herder is forever edged into my mind. Imagine a few cowboys (on horseback) herding a thousand cats on an endless stretch of land – can it be done??
Ujala
POMOJA: Group vs Team Dynamics
Do not try this without proper supervision – you never know what librarians are capable of – they don’t know either…This cross-cultural simulation game was immense fun and we learned a lot about strategy, individual characteristics and team effectiveness diplomacy and a lot more... The past sessions rolled out into practice. Learning can be fun!
Dinner speaker: Ian Mann (Founder & lead consultant, Gateways)

Tuesday 7 July

Program:
John Moalusi (CEO Bridging the Gap)
One organization, many leaders – Leadership theory and application
Oom John entertained us with his energetic style of presentation and included everyone in a discussion about leadership – defining, theories, models, trends, personal leadership and characteristic and qualities of leaders…..the good the bad and the ugly….It linked extremely well with yesterdays’ session on the Campbell Leadership Tool. The mist is clearing….Very helpful workbook was handed out. This is part one On Thursday the issue of Human Capital will be addressed.
Antoinette Lourens
Web2.0 – Wikis Workshop
Once again the handout saved the day as everyone was not able to create their wiki. This seems to be even easier than blogs – only 2 steps! Go to www.wikispaces.com Click on create a new wiki, Type in a wiki name of choice (relating to purpose) indicate security (public, protected, private) and click on create. Now the fun begins and you can invite others (like your group members) onto your wiki. We created a wiki for our group assignment and everyone in our group can edit on the wiki.Check out the workbook with slides of the presentation.
Ujala & Hilda
Campbell leadership descriptor tool (part 2)
Discussed the results of our questionnaires and if fit in with the morning session on leadership. Concepts were put into practice and re-affirmed. It is clear that people can be leaders without being in Management positions.
To Do: Can we get copies of this instrument and all do it at Ferdinand Postma Library?

Monday 6 July

Program:
John Tsebe (National librarian)
Locating libraries on the national agenda, NCLIS, legislation, Transformation charter…
John gives background on LIS on National level. He lists a number of acts relating to libraries in SA – Advise government on LIS matters. NCLIS liase with government on ministerial level. NCLIS is busy working on the 5th draft of Transformation Charter – where can we look at it? More information available at LIASA in Bloemfontein later in the year.
Rachel More (Deputy National librarian & LIASA president)

LIASA – its role and relevance to the profession
The members is LIASA – people who can make a difference. Transformation charter makes provision for LIASA to be made into a statutory body representing ALL library workers. Conference is 28 Sept – 2 Oct in Bloemfontein.
Peter G Underwood (Centre for information literacy, UCT) Fell ill and Theo Bothma presented.

The status quo of public and community libraries and libraries in higher education status quo = status which is
www.dissanet.com = e-book “Libraries for the future”
Antoinette Lourens (Information Specialist UPLS)

Web 2.0 technology in the workplace
Workshop of 60 min on BLOGS. Technology is not working and we could not all complete our Blogs successfully. I lost some of the presentation when trying to battle with internet connection. Looks easy (3 steps) www.blogger.com Create a blog, Create as google account (write down your username and password) Name your blog (write it down). Handout!
Ujala Satgoor and Hilda Kriel (Deputy Directors, UPLS)

Campbell leadership descriptor tool (part 1)
Goals and elements of tool is explained - after receiving a copy (available Center for creative leadership). Everyone completed the questionnaire using themselves, a good leader they know and a “bad” leader they know. Gives an indication of own leadership competencies and points out that a bad leader can have good qualities and a good leader can have bad qualities. Perception of a person can cloud fair judgement. Good and bad qualities of “self” are identified and self development can begin….My top 2 competencies = Diplomacy and Personal style. My competency that needs development the most is Personal energy.
To do: Develop a Personal action plan

My Diary of Carnegie Library Leadership Academy

I kept my diary updated in a Word document as it was not always possible to access my blog on the internet.

Expectations:
I applied for the Academy as it was an opportunity to grow as a person and as a professional.
I would like to learn about the concept of leadership and I would like to know how to take a leadership role in my organisation without being in a management position.

Intentions:
I intend to share my new knowledge with my colleagues in our library.
I hope to be in a position where I can take a leadership role and make a difference.

Five issues I intend addressing / doing differently in my own library:
- Be an advocate for the library and librarianship - possitive attitude.
- Recruit 5 members for LIASA.
- Assist in creating a culture were employees can excell.
- Propose a Social Responsibility Strategy linked to the objectives of our organisation.
- Develop a Training strategy to be implemented in 2010.
- Continue networking with colleages accross our profession.